Privacy Policy

1UP Games makes a point of working with our customers when it comes to their privacy. We only collect the information we may need to create a better shopping experience for you. This Privacy Policy is our way of telling you what information we collect, how we use it and how you can access, change and remove your information.

In order to create a better 1UP Games, we need your help. You can help by providing us with various kinds of information to help 1UP Games serve you better, and ultimately improve 1UP Games for everyone. Below you’ll find some of the reasons we request information from you, as well as how we obtain and use that information to help improve your 1UP Games shopping experience.

Purchase In Store – When you buy items from us, you may provide us with contact information, such as your name, address, phone number and email address, so we may fulfill your request. When you subscribe to our email list, you provide us information such as your email address and name so we may communicate with you via email. We will send you email only if you have provided us with your email address and have asked us to communicate with you this way. To update your email communication preferences, or to unsubscribe, please contact us.

Customer Service – If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.

Website – Many web surfers are concerned about their privacy and the use of ‘cookies’ on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to “steal” information about you or your computer system. The 1UP Games website uses cookies to remember your preferences. For example, the web site may remember which 1UP Games store page you view, in order to make your next visit more convenient (by displaying information more relevant to you). Nevertheless, if you don’t like having any cookies at all they can be disabled in your web browser’s Internet Options.

Other information you provide to us – Through surveys, web forms, or SMS messages, you may provide us with information such as product preferences, reasons for purchasing a product, family and lifestyle information to help us learn more about your shopping preferences. In addition, you may give us such information if you register for or redeem 1UP Games special offers, discount coupons or other promotions.

How does 1UP Games protect personal information?

The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.

How does 1UP Games update its Privacy Policy?

1UP Games’s services and promotions will change over time. This Privacy Notice will be updated periodically to reflect those changes and corresponding changes in our information practices. Whenever we revise this Privacy Notice, we will change the date on the notice to indicate when the revisions were made. We reserve the right to change our information practices and the terms of this Privacy Notice, and to apply the changed practices to all information we have about you. By using this web site, you agree to accept the terms of this Privacy Notice as stated at the time you use it. Any future access to this web site subsequent to the posting of a revised Privacy Notice will be deemed to be your acceptance of this Privacy Notice as then revised. We reserve the right to change this Privacy Notice at any time.

Does the 1UP Games website contain links to other websites?

The 1UP Games website may contain links to other websites that operate independently of 1UP Games and are not under our control. We provide links to other websites solely for your convenience and information. Other websites may have their own privacy notices, which we suggest you review if you visit any linked websites. 1UP Games is not responsible for information that is provided by, or collected through, those websites or for any other use of those websites.
Change of address? Change of heart? Let us know.
We recognize that having accurate and up-to-date information about you and your preferences is important to our ability to properly serve your interests. You can update your email contact information by contacting us, or by using one of the options provided below. What if I prefer not to receive communications from 1UP Games? If you prefer not to receive product information or promotions from us by contacting us To unsubscribe from our email list, please follow the opt-out instructions at the bottom of the email you received, or contact us and we will update your profile by deselecting the communications which you would no longer like to receive.

How can I contact 1UP Games?

If you have any other questions about 1UP Games’ privacy practices or about your personal information, please email us or call 905-228-3331, or write us at:

1UP Games
777 King St West
Hamilton, Ontario
L8S 1K2
[email protected]

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