Trade-Ins

You can e-mail us your lists and photos of your items to info@1upgames.ca, or call us at 905-228-3331 to set up a time for drop off.  

All trade-ins and quotations are subject to a processing time of up to 72 hours or longer, depending on how busy it is and the amount of items being traded in. 

Be sure to have your trade-in items in a bag, box or bin that can be left with us while we process your items. We will attach your name, phone number and e-mail to it. We will contact you when the trade-in/quotation is ready.

We may ask you for additional information regarding conditions of your items or additional photos of items to show that they are functioning and to show serial numbers on the items.

We will be doing cash trade-ins in the form of cash, or e-transfer if requested.

We will give you the funds or store credit when we are satisfied everything is brought in in the condition expected, we may change the value of the trade-in if items are missing or not in the condition that is expected.

What do I need to know before visiting 1UP Games for trades?

• You must have a piece of government-issued photo ID that is not a health card.
  Please scroll below to see a list of acceptable ID.
• You must be 18+.
• We will need to test consoles and certain items when you bring them in. We may ask you to send us video of certain items functioning before we book your appointment.
  In some cases, we will need to verify the authenticity of games through opening up cartridges.
  Please plan your visit with this in mind.

Does 1UP Games give cash or store credit?

1UP Games will offer both a cash value (cash or e-transfer) and a store credit value (to be used in-store only). Store credit will always be more than cash. Once you choose one, you cannot transfer to the other later.

What will 1UP Games buy?

• Video Game Software, Consoles and Accessories

What will 1UP Games not buy?

We will usually buy anything we sell in the store (retro and new). Please always e-mail or call us to confirm if you are unsure whether your items are valid for trade-ins.

Some (but not all) items we do not accept:

• PC Games
• Items that have too much dirt, dust, bugs etc.
• Knockoff or Bootleg non video game related items.

What are forms of acceptable ID?

• Driver’s License
• Passport
• Canadian Citizenship Card
• Canadian Armed Forces Card
• Canadian Permanent Resident Card
• Provincial or Territorial Identification Card
• Certificate of Indian Status Card

Foreign ID is also acceptable if it is equivalent to an acceptable type of Canadian ID (i.e. foreign passport or driver’s license). We do not accept health cards standalone.

Other Information

• 1UP Games always maintains the right to refuse items at their discretion for any reason.

• 1UP Games cannot accept any duplicates on new video games, or more than 3 duplicates on used items unless we allow it.
• Quotes are always subject to change over time.

There will be a bonus % added if you take store credit instead of cash.

Anything below $10 will be offered under 10% value or bought at the bulk rate.

Games / System and Accessories we’re looking for :